CAN I CHANGE MY SHIPPING METHOD OR ADDRESS?
WHEN WILL I RECEIVE MY ORDER?
Using standard shipping, it takes approximately 8-10 business days for orders to be delivered once either: 1) you approve the design for printing or, 2) if no proof is requested, we create your design and finalize it for printing (design time takes 1-2 business days following your purchase).
We offer upgraded shipping options to increase the speed of delivery from the standard 8-10 business days to: 6-7 business days; 4-5 business days; or 2-3 business days. These delivery options include the time it takes to print, package, and ship your order.
HOW DOES THE DESIGN PROCESS WORK?
Your order goes through a few stages between the time you place your order and the day it is delivered.
The Stages of an Order:
1. If you request a proof of your design, it is emailed to you within 1-2 business days of placing your order. If you request changes to your proof, each proofing round can take up to an additional 1-2 business days. You’ll need to approve your proof before we finalize your design for printing.
2. Your order starts being printed once: 1) you’ve approved your proof or 2) you’ve placed an order and declined to receive a proof.
3. Your order is shipped via the option you select during checkout. Our shipping options factor in the time it takes to print, package, and deliver your order, however, they do not include the time it takes to design your order. We offer Standard (8-10 business days), Upgraded (6-7 business days), Expedited (4-5 business days), and Rush (2-3 business days).